Your treatment room is full. Your phone is ringing.
AI that answers every call, books treatments, handles cancellations, and gets your clinic found on Google — even when you’re mid-facial, mid-laser, or mid-consultation.
You can’t pause a treatment to answer the phone. But every missed call is a missed booking.
Beauty therapists, aestheticians, and spa practitioners all have the same problem: treatments take 30 minutes to 2 hours, and you cannot stop mid-treatment to pick up the phone. If you’re a solo practitioner, every call during a facial, wax, or filler appointment goes unanswered. If you have a team, your receptionist is often handling clients at the desk.
85% of callers who don’t get through won’t call back. They’ll book with the next clinic on Google. For a beauty salon or aesthetics clinic where treatments range from £30 to £300+, even a handful of missed bookings per week adds up fast.
And the calls are almost always routine: “How much is a full set of lashes?” “Do you have anything Saturday afternoon?” “I need to cancel my Thursday appointment.” Predictable, repetitive, and exactly what AI handles instantly.
What CodeE Office does for beauty and wellness businesses
AI handles the phone. You handle the treatments.
Every call answered
New client enquiries, regulars rebooking, cancellations, pricing questions — all answered instantly. No more rushing out of a treatment room to grab the phone, and no more clients lost to voicemail.
Treatments booked automatically
The AI knows your treatment menu, durations, prices, and practitioner schedules. It finds the right slot, books the client in, and sends a confirmation — all while you’re focused on the client in front of you.
Found first on Google
When someone searches “aesthetics clinic near me” or “beauty salon [your town],” you need to be at the top. We build your citations, optimise your Google Business Profile, and publish content that keeps you visible.
No-shows reduced
Automated reminders the day before. Clients confirm, cancel, or rebook without calling you. Cancellations get filled from the waitlist. Your diary stays full and your revenue stays protected.
What missed calls are really costing your business.
Beauty and aesthetics businesses handle 15-30 calls per day. During treatments that last 30 minutes to 2 hours, you physically cannot answer. Even with a receptionist, peak times mean calls stacking up.
Treatment values vary widely — from £30 for a wax to £300+ for injectables. But the real cost isn’t one missed appointment. It’s the client who becomes a regular: monthly facials, 6-weekly lash refills, seasonal Botox. A loyal client can spend £1,000-3,000+ per year with you. Lose them at the first call and you’ve lost years of revenue.
Then there’s no-shows. A 2-hour booking that doesn’t show up is 2 hours of lost revenue you can never recover. Automated reminders alone can cut no-show rates by 30-50%.
The calls that interrupt your treatments.
Whether you’re a solo aesthetician, a beauty salon with a team, or a med spa offering advanced treatments, AI handles the routine calls that keep your phone ringing all day.
- Treatment bookings — answers questions about your services, quotes prices, and books the right length slot with the right practitioner.
- Pricing enquiries — “How much are lash extensions?” “What’s a facial cost?” “Do you do packages?” Answered instantly, consistently, every time.
- Cancellations and rebookings — client can’t make Saturday? AI rebooks them and fills the gap from the waitlist.
- Consultation bookings — for treatments that require a consultation first (injectables, laser, skin peels), AI books the consultation and explains what to expect.
- Appointment reminders — reduce no-shows with automated reminders. Clients confirm, cancel, or rebook without calling you.
- After-hours bookings — someone browsing Instagram at 10pm decides they want lash extensions. They call, AI books them in. By morning it’s in your diary.
Built for every beauty and wellness business.
Beauty salons, wellness clinics, med spas, nail bars, lash and brow bars, waxing studios, tanning salons, skin clinics, massage and wellness spas, and injectable/filler clinics. If you’re delivering a treatment and can’t answer the phone, this is for you.
AI books the appointment. You give the advice.
For treatments that require a consultation (injectables, laser, chemical peels), the AI books the consultation and answers pricing questions. It never recommends treatments, advises on suitability, or makes clinical decisions. That’s always your job. The AI handles the admin so you can focus on the expertise.
How many are you losing to clinics that answered the phone?
The right tools for your business
Start with one. Add more when you’re ready.
AI Calls & Calendar
Every client call answered 24/7. Treatments booked. Cancellations filled. Pricing answered. Your practitioners stay focused on the client on the bed.
- Answers calls day, night, weekends
- Books with the right practitioner
- Handles cancellations and waitlist
- Quotes treatments and pricing
- Appointment reminders to cut no-shows
Local SEO
Dominate “aesthetics clinic near me” searches. Citation building, Google Business Profile optimisation, local content, and review management that fills your diary.
- Google Business Profile fully managed
- Citations across 50+ directories
- Local area pages for your catchment
- 4-5 content pieces per month
- Monthly rank tracking and reporting
Clinic Website
A professionally designed, mobile-optimised website built for local search from day one. Showcase your treatments, your results, and your expertise — we handle the rest.
- Beauty and aesthetics design template
- Optimised for local SEO
- Mobile-first, fast-loading
- Hosting, SSL, maintenance included
- +£75/month with Local SEO
More is coming for beauty and aesthetics.
We’re building a full AI operations suite — automated review requests after every treatment, post-treatment aftercare reminders, rebooking prompts, loyalty follow-ups, and more. All managed by AI, all configured for how your business works.
Register InterestBuilt by people who understand service businesses.
Beauty and aesthetics businesses depend on bookings. Every unanswered call is an empty slot. Every empty slot is money you can’t get back. We make sure the phone is always answered — so your diary is always full.
Questions beauty and aesthetics businesses ask us
Stop losing clients to clinics that answer faster.
15-minute call. We’ll show you exactly how many calls you’re missing and what it’s costing your business.