Every patient call answered. Every appointment filled.
AI that answers your phone 24/7, books appointments, handles cancellations, and gets your practice found on Google — even when your team is chair-side with a patient.
Your receptionist is on one call. Three more are ringing. Every one of them is a patient you might lose.
Dental practices run on appointments. But your front desk can only handle one call at a time — and during busy periods, the next caller gets a busy tone or voicemail. Most won’t leave a message. They’ll Google the next practice and book there instead.
It’s even worse outside office hours. A patient with toothache at 8pm on a Tuesday searches “dentist near me,” finds your number, calls — and nobody answers. By morning they’ve already booked somewhere else.
Meanwhile, your reception team spends half their day on calls that follow the same pattern every time: “I’d like to book a check-up,” “Can I get a hygienist appointment?” “I need to cancel Friday.” These are exactly the calls AI handles perfectly — freeing your team to manage the patients standing in front of them.
What CodeE Office does for dental practices
Your AI receptionist handles the routine. Your team handles the patients.
Every call answered
New patient enquiries, existing patient bookings, cancellations, NHS and private fee questions — all answered instantly by a professional AI voice. No hold music, no voicemail, no lost patients.
Appointments booked in real time
The AI checks your appointment book, finds available slots for the right dentist or hygienist, books the patient in, and sends a confirmation. Your front desk doesn’t have to touch a thing.
Found first on Google
When someone searches “dentist near me” or “private dentist [your town],” you need to be at the top. We build your citations, optimise your Google Business Profile, and create content that keeps you visible.
Recall and reminders
Automated reminders for 6-monthly check-ups, hygienist appointments, and follow-up treatments. Keeps your book full and your patients on track — without your team chasing by phone.
What missed calls are really costing your practice.
A dental practice with 2-3 dentists and a hygienist can handle 40-60 calls per day. But your receptionist is also greeting patients, taking payments, filing paperwork, and dealing with walk-ins. During peak hours, calls stack up.
85% of callers who don’t get through won’t call back — they’ll book with the practice that answers. For a private practice, a single new patient could be worth 1,000+ over their first year (check-up, hygienist, treatment plan, cosmetic work). Lose 2-3 new patients per week and you’re leaving £4,000-12,000 per month on the table.
And it’s not just new patients. Existing patients who can’t get through to rebook will eventually drift to a practice that’s easier to reach. The cost compounds quietly, month after month.
The calls your receptionist shouldn’t have to take.
Most calls to a dental practice follow predictable patterns. AI handles them instantly so your front desk team can focus on the patients in the room.
- New patient bookings — answer enquiries, explain what’s available (NHS, private, or both), book their first appointment.
- Check-ups and hygienist appointments — the bread and butter of your appointment book. AI checks availability and books the right slot.
- Cancellations and rebookings — patient cancels Thursday? AI rebooks them for next week and opens the slot for someone else.
- Fee and availability questions — NHS band prices, private treatment costs, opening hours, how to find you. Answered instantly, consistently, every time.
- After-hours emergency routing — patient calls with severe pain at 9pm? AI recognises the urgency and directs them to your emergency line or the nearest out-of-hours dental service. No booking a routine slot for something that needs attention now.
- Recall reminders — automated outreach to patients due for their 6-monthly check-up. Keeps the book full without your team chasing.
AI handles admin. Your clinicians handle clinical.
Our AI receptionist books appointments, answers fee questions, and handles cancellations. It never gives clinical advice, diagnoses conditions, or triages symptoms. Any call that involves a clinical question is immediately flagged and passed to your team with full context. Patient safety is non-negotiable.
The right tools for your practice
Start with one. Add more when you’re ready.
AI Calls & Calendar
Every patient call answered 24/7. Appointments booked. Cancellations handled. Fee questions answered. Your reception team freed up to focus on patients.
- Answers calls day, night, weekends
- Books into your appointment system
- Handles cancellations and rebookings
- NHS and private fee information
- Emergency calls routed immediately
Local SEO
Dominate “dentist near me” searches. Citation building, Google Business Profile optimisation, local content, and review management that brings patients to your door.
- Google Business Profile fully managed
- Citations across 50+ directories
- Local area pages for your catchment
- 4-5 content pieces per month
- Monthly rank tracking and reporting
Practice Website
A professionally designed, mobile-optimised practice website built for local search from day one. Showcase your team, services, and treatments — we handle the rest.
- Dental practice design template
- Optimised for local SEO
- Mobile-first, fast-loading
- Hosting, SSL, maintenance included
- +£75/month with Local SEO
More is coming for dental practices.
We’re building a full AI operations suite for healthcare practices — automated recall scheduling, review requests after appointments, treatment plan follow-ups, and more. All managed by AI, all configured for how your practice works.
Register InterestBuilt by people who understand service businesses.
We work with businesses across every service industry — and the problem is always the same. You’re too busy doing the work to answer the phone. Dental practices lose patients every day to competitors who simply picked up faster. That’s what we’re here to fix.
Questions dental practices ask us
Stop losing patients to practices that answer faster.
15-minute call. We’ll show you exactly how many calls you’re missing and what it’s costing your practice.